Shipping Information

All orders placed on YogaStudioStore.com will be shipped from our warehouse in the United Kingdom. Our Warehouse processes web orders from Monday morning, until Friday afternoon. Orders are not shipped on Saturdays or Sundays. Orders received up to 3:00 PM GMT will be shipped on the same day, orders received after 3:00 PM GMT will be shipped the following business day.

Once parcels have been dispatched we are unable to change the address. You will be informed if we are experiencing any delays or are unable to fulfil your order for any reason. During our sale period, delivery times can increase due to a larger volume of orders. For any further delivery queries, please call us on 01202 721912 or email info@yogastudiostore.com.

We offer the following delivery options when shipping orders to a UK mainland address. Please note UK Mainland delivery excludes post codes beginning AB, KW, IV, PA and PH except for AB 1 to 16, AB 21 to 25, AB 30 and AB 39, PA1 to PA 19 and PH1 to PH3.


COUNTRY

CARRIER

DELIVERY COST

ESTIMATED DELIVERY TIME

UK Mainland

Royal Mail Standard 48 Tracked Delivery

Free *On UK Mainland Orders Over £30

2-3 Working Days

UK Mainland

Royal Mail Standard 48 Tracked Delivery

£1.95 For All Orders below £9.99

2-3 Working Days

UK Mainland Royal Mail Standard 48 Tracked Delivery £3.95 For All Orders From £10.00 - £29.99 2-3 Working Days

UK Mainland

DHL Next Working Day Delivery

£5.95

Next Working Day

UK Mainland

DHL Saturday Delivery

£14.95

Saturday Delivery

International

DHL Standard Service

Prices Vary Depending on Location

Estimated Timeframe Varies Depending on Location

International

DHL Express Service

Prices Vary Depending on Location

Estimated Timeframe Varies Depending on Location



Damaged, Items missing or undelivered orders

We want our customers to be 100% happy with the items that they have ordered. If for any reason there are items missing, please let us know via email info@yogastudiostore.com or via telephone 01202 721912. If items are damaged please use the following address: Yoga Studio, Unit 1, 83 Ringwood Road, Poole, Dorset, BH14 0RH.

Shipping & Delivery For Custom Items

As stated on our returns and shipping tab on the product page, all custom and personalised items take 12-13 working days to produce. Please be aware that if Next Working Day Delivery is selected on a custom item, this does not mean the item will arrive the following working day. If you select Next Working Day on a customised item, this means that your order will be sent with a next day service after the 12-13 days production time.

International Shipping

We have partnered with DHL for all our standard international deliveries, and we also offer express options to certain countries.

We ship worldwide, if your country is not available on our website then please get in contact with us and we will get a separate quote for you.

Duties and Local Taxes - 
We make all deliveries as simple and as transparent as possible, when ordering from yogastudiostore.com to an international location, the price you see on the checkout is the final price you pay for your parcel delivered to your door.
There are no additional hidden costs or duties to pay on your delivery.


Collect from our local store

Yoga Studio's Collect from store service allows you to collect your items from our local shop in Poole free of charge. This service is available for all products, unfortunately this is the only location offered for the Collection service. Four simple steps to click and collect:

  • Place your order online.
  • Select the 'click and collect' delivery option.
  • Your items will be ready for collection within an hour of your order being placed. Monday - Friday 9am -5-30pm
  • Collect your items from our Poole store.

The address for our Poole store is, Yoga Studio, Unit 1, 83 Ringwood Road, Poole, Dorset, BH14 0RH. We will hold your items for a maximum of 5 working days, if the collection has not been collected in this time we will try to contact you. If we are unable to reach you after the 5 days then your order will be cancelled and fully refunded.

Tracking your item

We use several different services, to track your item you can find the link to do this in your dispatched order email confirmation. Alternatively you can use the links below to track your item, your tracking number will be in your order dispatched order email confirmation. Alternatively if you are unable to track your order, you can contact us on +44 1202 721912 or by email on info@yogastudiostore.com

Unfortunately our warehouse is closed during UK public bank holidays, all orders are shipped on the next working day. All orders placed before 3pm are shipped the same working day, for a complete list of all United Kingdom Public Holidays, please click here: Holiday calendar UK.

Shipping FAQ's

For any issues with your order please contact our customer care team who will be happy to assist you. Call us on: 01202 721912 or email info@yogastudiostore.com.

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